Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For more information on how to protect yourself against scams, please visit the .
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The Consular Section is open Mondays to Fridays from 08.30 am to 05.00 pm, except public holidays. Contact details are as follows:
Telephone : +62 (61) 8050 1500
Fascimile : +62 (61) 8050 1506
Email : SporeConsulateMedan@mfa.sg
Singapore citizens requiring urgent emergency consular assistance can also call Duty Officer at +62 811 6170 339. To ensure such assistance is rendered promptly, the duty officer will not be able to assist with calls unrelated to urgent consular issues. For more details regarding consular matters, you may wish to refer to .
Singapore citizens in Indonesia are strongly encouraged to register online with MFA's .
If your passport is lost or stolen, please ensure that you lodge a police report immediately and request for a copy of this report. You should contact the nearest Singapore Mission and approach them for assistance to faciliate your return to Singapore.
For other matters concerning Singapore Citizenship, Permanent Residency and Singapore International Passports, you may wish to refer to for more information/details regarding online applications and forms download.