Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For more information on how to protect yourself against scams, please visit the .
The Consulate-General provides consular assistance to Singaporeans visiting/residing in the Riau Islands and Riau. We also process and issue visas to non-citizens who wish to visit Singapore.
All consular counter services and visits to the Consulate-General are strictly by appointment only. We can be contacted at +62 778 372 0000 during office hours; or via email at singcon_bth@mfa.sg. The Consulate-General’s office hours are from 8.30am to 12.30pm and 1.30pm to 5.00pm from Monday to Friday (excluding public holidays).
Singaporeans who require urgent consular assistance after office hours, please contact the Duty Officer at +62 811 7049 084. Please note that general enquiries, including visa enquiries, will not be taken on this emergency contact number.
You are important to us and so are our staff. We are committed to serving you well. This is best achieved when both sides show courtesy and respect. The Consulate-General reserves the right to decline engaging those who are abusive towards our officers.
Frequently Asked Questions
Please see for a list of services that the 丝瓜视频Consular Officer can provide, and what we cannot provide.
List of Services
Citizen Services (Generic Information)
Permanent Resident Services (Generic Information)
Other Services and Information